LIHEAP Online Applications are Suspended Until Further Notice

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LIHEAP Program

The Low-Income Home Energy Assistance Program (LIHEAP) is designed to provide financial relief from high-energy costs to prevent service disconnection for families in crisis. The Low-Income Home Energy Assistance Program is a federally funded program that assists low-income households with the cost of heating and cooling their homes. LIHEAP helps clients stay warm in the winter and cool in the summer.

Services include crisis utility payment, home energy assistance, and HVAC system replacement (only for homeowners).

Extensive Outreach Campaigns are conducted to ensure maximum participation of the neediest families. Efforts are made to serve the elderly and those with special needs, including home visits and group intakes.

LIHEAP Guidelines

​​Eligibility Requirements
​​To qualify for LIHEAP and LIHWAP services, households must comply with the following:

  • Reside in Indian River or Okeechobee counties.
  • Total household income must be at or below 60% SMI (State Median Income) or 150% FPG (Federal Poverty Guidelines)

Crisis (Winter and Summer)

  • Qualifying households will receive a benefit amount, on a past-due bill, to resolve their energy crisis.

Home Energy

  • Households that do not have an energy crisis will receive a credit of up to the maximum allowable amount based on the benefit matrix defined by Florida Commerce.
  • The benefit amount will depend on total household income, household size, and if there are any elderly, disabled, or children under age six (6) in the household.

HVAC Replacement

  • Qualifying homeowner households will obtain a new HVAC system to replace their inoperable or old system that is already in place.

LIHEAP Application Document Requirements

​​Every Client Must Provide All Pertaining Documents Listed below for ALL Household Members

  • Photo ID (not expired) for all household members over 18 years of age.
  • Social Security Cards for all household members.
  • Proof of Income for the past 30 days for all household members (if applicable)
    • Pay Stubs (4 paystubs if paid weekly, 2 if paid bi-weekly or monthly)
    • Child Support
    • Social Security, SSI, SSDI – Current award letter
    • TANF Award Letter
    • Unemployment Benefits
    • Self-Employment
    • Retirement, Pension, Trust Funds, Veteran Benefits
    • Basic Living Expense Form
  • Food Stamp Approval Letter, if applicable
  • Current Housing/Section 8, HUD voucher, if applicable
  • Electric Bill

LIHEAP Application Document Requirements

Online Applications are Suspended Until Further Notice

Indian River County
2455 St. LucieAvenue
Vero Beach, FL 32960

Okeechobee County
1798 NW 9th Avenue
Okeechobee, FL  34972

poverty guidlines

2021 Poverty Guidelines for the 48 Contiguous States and the District of Columbia

Annual Income

Monthly Income

Susana Arocha head shot

Hi, my name is Susana Arocha. I am a single mother of four with my youngest child residing with me. We were struggling with all the deposits needed to move into our own place as I am on a fixed monthly income. I am grateful for everything EOC was able to assist me with. They were able to pay the high deposit to turn on my electric service. They also helped me obtain a Florida ID and assisted with Food Vouchers with funding from the CSBG program. EOC has opened new doors for me. I am currently awaiting my transcripts from high school and colleges so I can further my education to maintain self sufficiency for myself and my child. Thank you for all your wonderful help and keep up the awesome work!